We're delighted that you've chosen us to embark on your journey to relaxation and rejuvenation.
Booking with us is easy — simply click the link below to access our online scheduling platform. Our skilled team is ready to take care of you, whether you need a therapeutic massage, a custom facial, or any of our other spa services.
Booking & Deposit Policy
Credit card required to hold all appointments (online, phone, or in person).
50% deposit is charged automatically within 24 hours of your appointment, or at time of booking if scheduling within 24 hours.
Gift certificate holders: provide your certificate number at booking — your deposit will be applied from the certificate.
If a card is declined or deposit cannot be collected, we will attempt to reach you — appointments not secured within 24 hours of the scheduled time may be wait-listed or canceled.
Cancellation & No-Show Policy
Within 24 hours of your appointment: the deposit is non-refundable and rescheduling is not permitted without an additional 50% fee.
Late arrivals: we offer a 15-minute grace period — your service will still end at the original time. No contact after 15 minutes is considered a forfeited appointment and the full service balance will be charged.
No-shows are charged the full remaining service balance.
Package sessions follow the same rules — missed sessions are still deducted from your package.
All completed service sales are final.
Arrival Guidelines
Please arrive 10 minutes early — new clients should arrive 15 minutes early to complete intake paperwork before your service begins.
Appointment times include 5–10 minutes for changing and room turnover — your hands-on service time may be affected if your arrive late.
For complete policy details, click here to view our full Booking & Cancellation Policy.
Thank you for choosing Kneaded Escape Massage and Spa for your wellness journey. We look forward to pampering you soon!
Click here to book your appointment now.